SAP IS-U FICA Consultant

Mission Context

We are looking for a SAP IS-U FICA Consultant to support configuration, enhancements, and production support activities within SAP IS-U Customer Financial Management (FICA).

Missions

• Configure and support Contract Accounts, Payment Processing, Payment Lots, Automatic Clearing, Partial and Residual Payments, Installment Plans, Security Deposits, Returns Processing, Write-Offs, and Refunds
• Configure and maintain Dunning Procedures, Collection Strategies, Collection Worklists, Delinquency Management, and Collection Agency Integration
• Configure and support Promise-to-Pay functionality, including monitoring rules and broken promise handling
• Manage payment clarification processes for unidentified and unapplied payments
• Configure and support customer correspondence processes, including Payment Reminders, Dunning Letters, Disconnect Notices, Collection Notices, and Promise-to-Pay Confirmations
• Configure and support Interaction Records, Interaction Classes, Actions, Activity Categories, and Customer Contact Tracking
• Configure and maintain Interest Calculation Rules, Interest Indicators, Late Payment Charges, Penalty Assessments, and Grace Period Rules
• Support utility tax calculation processes and third-party tax engine integrations
• Troubleshoot and resolve production incidents
• Perform root cause analysis for recurring issues
• Support month-end processing, reconciliation activities, testing, and transport deployments
• Monitor batch jobs and payment processing activities

Required Profile

• 8+ years of SAP IS-U FICA experience
• Strong SAP IS-U Customer Financial Management (FICA) expertise
• Utility industry experience (Electric, Gas, or Water)
• Extensive hands-on SAP IS-U FICA configuration experience
• Experience supporting production environments and resolving complex FICA issues
• Experience working directly with business users and collections teams
• Experience with collections, dunning, and promise-to-pay processes
• Experience integrating with external collection agencies

Additional Information

• Location: Remote
• Travel: Monthly travel to Florida required (expenses paid)
• Duration: Long-term Contract
• Contract Type: C2C / 1099