EBS Oracle Configurator

Overview

• Remote US

• Oracle EBS Oracle Configurator Support

• Senior-level support role focused on Oracle E-Business Suite Configurator (Oracle CZ)

• Support for Oracle EBS 11i and R12 environments

Responsibilities

• Solve complex customer issues using methodical troubleshooting based on expert knowledge of Oracle Configurator functionality and technology.

• Work closely with customers daily to understand their needs, support business change, and deliver a consistently high-quality customer experience.

• Provide remote-based functional support and training.

• Support client customizations and share implementation and best-practice advice.

• Develop application break fixes for critical product defects.

• Create scripts to identify, analyze, and correct data issues.

• Manage one or more assigned accounts as a technical and functional advisor.

• Provide hands-on assistance using test environments or remote client connectivity.

• Collaborate with team members in a virtual team environment.

• Contribute to knowledge-sharing methodologies, diagnostic tools, and support processes.

Required Experience

• 10+ years of Oracle EBS experience with Oracle Configurator modules.

• 5+ years of direct support for application end users in a corporate environment.

• Expertise with Oracle EBS 11i and R12.

• Full lifecycle implementation experience.

• Experience with application configuration and administration.

• Knowledge of Oracle maintenance, patching mechanics, and EBS architecture.

• Demonstrated history of solving complex problems across multiple modules.

Required Skills

• Strong expertise in Oracle E-Business Suite Configurator (Oracle CZ).

• Advanced knowledge of:

  • Configurator Developer

  • Configurator Runtime

  • CZ schema architecture

  • UI customization

  • Extension development

  • Rule-based modeling

  • Troubleshooting in complex enterprise environments

• Strong understanding of Oracle EBS functionality, tables, relationships, and data flow.

• Deep knowledge of Oracle EBS customization and extension methodologies.

• Excellent development skills using the Oracle EBS toolset.

• Strong troubleshooting and problem-solving skills.

• Excellent verbal and written communication skills.

• Ability to work calmly and professionally in high-pressure situations.

• Ability to work independently in a remote environment.

Preferred Qualifications

• Knowledge of multiple Oracle EBS modules across releases 11i and R12.

• Understanding of business processes, navigation mechanics, configuration requirements, integrations, and underlying technology.

• Product support experience.

• Consulting background.

• Experience with localizations and global implementations.

Education

• Bachelor’s Degree in Computer Science or a related field, or equivalent experience.