BigID Tech Lead

Mission Context

We are looking for a consultant to support the stabilization and delivery of Privacy Managed Services. The role will drive platform operations, resolve escalations, and ensure SLA adherence in a high-visibility environment impacted by current skill gaps.

Missions

• Lead end-to-end BigID implementation and support (configuration, scanning, classification, workflows)

• Own incident management and escalation resolution impacting privacy operations

• Manage daily service delivery, ensuring adherence to SLAs and contractual commitments

• Guide junior team members and subcontractor resources

• Collaborate with client stakeholders and provide status, risks, and mitigation updates

• Drive backlog reduction and operational stabilization

Required Profile

• Strong hands-on BigID expertise

• Experience with data discovery and classification

• Experience with privacy operations (DSAR, retention, compliance workflows)

• Solid SQL and data troubleshooting capabilities

• Experience in managed services or production support environments

• 8–12+ years of experience in data privacy or data governance

• Prior experience in a Tech Lead or SME role supporting enterprise clients

Additional Information

• Start Date: ASAP
• Contract type: Freelance
• Location: Remote